Shipping policy

Shipping Policy
Riftant Trinity
Email: riftanttrenity10@gmail.com

1. Overview

Riftant Trinity is committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms and conditions related to international shipping.

2. Order Processing Time

  • Orders are processed within 2–5 business days after payment confirmation.

  • Orders are not processed on weekends or public holidays.

  • In case of high order volume, processing times may be slightly delayed.

3. Shipping Time (International Orders)

  • Estimated delivery time: 7–21 business days, depending on the destination country.

  • Delivery times may vary due to customs clearance, local courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order weight.

  • Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • Tracking information may take a few days to update depending on the courier service.

6. Customs, Duties & Taxes

  • International shipments may be subject to customs fees, import duties, or taxes imposed by your country.

  • Riftant Trinity is not responsible for these additional charges.

  • Delays due to customs clearance are beyond our control.

7. Incorrect Address

  • Customers must provide accurate shipping details.

  • Riftant Trinity is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  • Additional shipping charges may apply for re-delivery.

8. Lost or Delayed Shipments

  • If your order is significantly delayed or lost in transit, please contact us at riftanttrenity10@gmail.com.

  • We will work with the shipping carrier to resolve the issue; however, we cannot guarantee delivery timelines once the package is dispatched.

9. Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

  • We will assist you with a replacement or refund as per our Return & Refund Policy.

10. Split Shipments

  • In some cases, orders may be shipped in multiple packages depending on product availability.

  • You will receive separate tracking details if this occurs.

11. Contact Us

For any shipping-related questions or concerns, please contact:
📧 riftanttrenity10@gmail.com